We also value your feedback and suggestions — they help us continually improve the Beauticians Insurance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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The Australian tattoo industry is currently grappling with prohibitively high insurance premiums, a situation largely attributed to a lack of competition within the insurance market. The Australian Tattooists Guild has highlighted that the dominance of a single broker and underwriter has resulted in a near-monopoly, leaving tattoo businesses with few alternatives for affordable coverage. - read more
Australian small businesses, including beauty salons, are confronting a significant challenge: rapidly increasing insurance premiums that threaten their operational viability. A recent federal parliamentary inquiry has shed light on the severe impact these escalating costs are having on the small business sector. - read more
The Australian cyber insurance market has demonstrated notable profitability, signaling promising growth opportunities for insurers and businesses alike. According to data from the Australian Prudential Regulation Authority (APRA), the cyber insurance sector achieved a $17 million underwriting gain in the September quarter, maintaining a steady performance compared to the previous year. - read more
Recent geopolitical tensions in the Middle East have led to significant disruptions in crude oil supply, resulting in increased costs for petroleum-derived raw materials essential to the cosmetic industry. This development is causing a notable rise in the prices of beauty products across Australia. - read more
Recent reports have brought to light concerns regarding the negotiation practices of major health insurers in Australia. Private hospitals have accused these insurers of employing aggressive tactics that may be contributing to the closure of services and facilities across the country. - read more
As a salon owner, you are aware of the unique challenges faced in the beauty industry. One critical aspect that often goes unnoticed is the impact of property damage. Despite meticulous care, accidents can happen, and being prepared for these can save you significant stress and financial burden. - read more
If you're working in the beauty industry, you know that every client walks in with trust that they'll leave not only looking great but feeling great too. With every service, comes the responsibility to maintain that trust, ensuring you’ve covered all bases, especially when it comes to liability. Liability coverage is more than just a safety net; it's a crucial part of protecting your business and maintaining peace of mind in your professional journey. - read more
Insurance reviews might seem like a daunting task, but they play an essential role in protecting what you've passionately built. In the dynamic world of beauty, where trends and technologies are ever-evolving, ensuring your coverage aligns with the latest industry standards is paramount. - read more
The beauty industry in Australia is thriving, with thousands of salons offering services ranging from haircuts and colouring to manicures and spa treatments. As a vital part of the service sector, beauty salons cater to the diverse grooming and self-care needs of Australians. With the industry continually expanding, maintaining safety standards is of utmost importance to protect both clients and staff. - read more
Salons are increasingly becoming aware of their impact on the environment. With the beauty industry growing, so too does its environmental footprint. Consumers today are more informed and concerned about sustainability, influencing their decisions on where to spend their money. - read more
Knowledgebase
Insurance broker: An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.
